CQC registered personal care provider
Book a Free Care Assessment
A free, no-obligation conversation about what support would actually help. Fill in the form below or call us and we will take it from there.
- No Cost, No Obligation
- Around 2 Minutes to Complete
- We Respond Promptly
- Speak to a Person, Not a Call Centre
- No Cost, No Obligation
- Around 2 Minutes to Complete
- We Respond Promptly
- Speak to a Person, Not a Call Centre
What actually happens
An assessment is a conversation in the home, not a test. A member of our care team visits at a time that suits you, ideally with the person who would receive care there, and we talk through how the days currently run and where things have become difficult.
We cover daily routines and preferences, health and mobility, who else is already involved, what the household would like to change and what it would rather leave alone. If the person has strong views about how things should be done, that is exactly what we want to hear, because it is what the care plan gets built from.
It usually takes about an hour. There is no cost, no obligation and no pressure at the end of it. Plenty of families come away deciding to do very little for now, and that is a legitimate result.
If we do not think we are the right provider, or that home care is not the right level of support, we will say so.
A few things worth knowing
You do not need to have decided anything
If you are not sure which service applies, choose "not sure, please advise". Working that out is our job, not yours.
You do not need medical details
We do not ask for diagnoses, medication lists or health records at this stage. That conversation belongs at the visit.
Nothing is committed by submitting this
The form starts a conversation. It does not book care, sign anything or create any obligation.
If it is urgent, please call
For a fast-moving situation such as a hospital discharge this week, telephone us rather than waiting for a reply to the form.
Request Your Free Care Assessment
Takes around 2 minutes. Four short steps, and you can go back at any point.
The next four steps
We call you back
A member of our care team rings to talk through the situation and answer questions. No script, no sales pitch.
We arrange the assessment
We agree a time that suits the household, including evenings where needed.
The visit
Around an hour in the home, with the person receiving care present wherever possible.
A written plan and a start date
If you decide to go ahead, we agree a written care plan and a start date. If you decide not to, that is the end of it and there is nothing to cancel.
Prefer to speak to someone?
Some things are easier to explain out loud than to type into boxes, particularly when the situation is complicated or upsetting. If you would rather just talk, call us.
- Telephone: 020 3989 7290
- Email: info@safesideservices.co.uk
- Office: Jhumat House, 160 London Road, Barking, IG11 8BB
What happens to what you tell us
The details you submit go to our care team and are stored securely, with access limited to the staff who need it to respond to your enquiry.
We use your information to contact you about this enquiry and to prepare for an assessment if you arrange one. We do not sell data, and we do not add you to marketing unless you tick the optional box.
You can ask us to delete your enquiry at any time by emailing info@safesideservices.co.uk.
Registered with the Care Quality Commission (CQC). View our CQC profile
Questions about the assessment
Still not sure? Call us.
There is no wrong way to start this. If the form feels like too much, telephone us and we will work it out together.