Contact
Contact Safeside
Speak to a member of our team about home care, supported living, an existing care package or joining our care team.
- Call, Email or Message
- Existing Clients Welcome
- Professional Referrals
- Concerns Taken Seriously
Our contact details
Telephone
020 3989 7290Best for anything urgent, anything complicated, or if you would simply rather talk to a person.
Office address
Safeside Supported Living ServicesJhumat House, 160 London Road
Barking
IG11 8BB
Office hours
Our office is staffed during normal working hours, and our care team supports people across the day, evening and weekend. Call and we will tell you when someone can speak to you.
Visiting us. Please call ahead if you would like to come to the office, as our care team is often out visiting the people we support.
Who to contact about what
Arranging care for yourself or a relative
The free care assessment form captures what we need to help you properly, and it takes about two minutes.
Book a Free Care AssessmentProfessional referrals
Social workers, care coordinators, discharge teams and commissioners can refer through the supported living enquiry route or by calling the office directly.
Supported LivingAn existing care package
If you already receive support from Safeside, or a relative does, call the office. Rota changes, visit times and changes in need are handled faster by telephone than by email.
Job applications and recruitment
Applications go through the careers page, where you can upload a CV and tell us your availability.
CareersConcerns, feedback and complaints
Call the office and ask to speak to the registered manager, or email us. We take concerns seriously and would much rather hear about a problem early.
Quality and SafeguardingAnything else
Use the message form below and we will point you in the right direction.
Raising a concern
If something is not right, please tell us. Contact the office and ask to speak to the registered manager, or email info@safesideservices.co.uk. We will explain how we investigate a concern, how long it usually takes and what to do if you are not satisfied with our response.
Concerns about the safety of an adult can also be raised with the safeguarding team at the relevant local authority, and anyone can share information about a regulated care service with the Care Quality Commission. We would rather you raised something with us first so we can put it right, but you are never obliged to.
Read about our approach to quality and safeguarding
Registered with the Care Quality Commission (CQC). View our CQC profile
Send Us a Message
For general enquiries. If you are arranging care, the free care assessment form will get you a better answer faster.
Where our office is
Our office is on London Road in Barking, within reach of Barking station and served by local bus routes. There is on-street and nearby parking, though it can be busy during the working day.
We cover Barking, Dagenham, Ilford, Romford and neighbouring parts of East London and Essex.
Common questions
We are happy to hear from you
Whether you are arranging care, already receiving it, referring someone or looking for work, there is no wrong way to get in touch.